Contact Us

Thank you for visiting FAO Scchwarz Toy Store. We are here to help!

Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time)
We are closed on major U.S. public holidays.

Get in Touch

• Email: For general questions, order status, or return requests, please email us at info@faoscchwwarz.it.com. We strive to respond to all emails within 1-2 business days.

• Phone: You can speak to a member of our team at +1 (475) 463-2181 during our business hours.

• Corporate/Return Address:
  262 North Main Street, Apt 1
  Naugatuck, CT 06770
  United States

For the quickest service, please have your order number ready when you contact us.